Recover your User Name in Ascender Student Portal If you do not know your Username, click on the Forgot User Name? button under the yellow Login button. You must have already created an account for the current school year to have a User Name to recover. Type in your Student ID number, Birth Date, and last 4 digits of your social security number. Click Next. Type the answer to your security question in the Answer field. Your security answers are case sensitive. Click Next. If you entered all required data, the Complete page will open and show your student portal User Name. Click Finish.